ServiceLink helps individuals access and make connections to long term services and supports, access family caregiver information and supports, explore options and understand and access Medicare and Medicaid.
ServiceLink is designated as New Hampshire’s Aging and Disability Resource Center and the NHCarePath Full Service Access Partner providing services for individuals of all ages, income levels and abilities and administers programs and services such as Information Referral and Assistance, Options Counseling, NH Family Caregiver Program, State Health Insurance Assistance Program (SHIP), and Senior Medicare Patrol (SMP).
- Aging and Disability Resource Center: Program (ADRCs) is a collaborative effort of the Administration on Community Living and the Centers for Medicare & Medicaid Services (CMS). ADRCs serve as single points of entry into the long-term supports and services system for older adults and people with disabilities of all income levels.
- NHCarePath: NHCarePath is a new initiative where community partners work collaboratively to connect individuals to the supports and services that they may need, and ensure a consistent experience for individuals seeking assistance. Multiple statewide partners collaborate as part of NHCarePath, including the NH Department of Health and Human Services (NH DHHS), ServiceLink Aging and Disability Resource Centers, Area Agencies offering developmental services, and Community Mental Health Centers; with the goal of making it easier for NH residents to find the help they need.
- Information, Referral & Awareness: ServiceLink serves as a highly visible and trusted place where people of all ages, disabilities and income levels know they can turn for objective and unbiased information on the full range of services and supports options. ServiceLink promotes awareness of the various options that are available in the community, including options among under-served, hard-to-reach and private paying populations, as well as options individuals can use to plan ahead for their long-term needs.
- Senior Medicare Patrol Program (SMP): The Senior Medicare Patrol program is dedicated to teaching seniors and other people with Medicare to be aware of the health care fraud, how to protect themselves from becoming victims, and how to detect and report possible fraudulent or billing errors to an SMP Medicare specialist at ServiceLink.Provided by the US Administration for Community Living, there is an SMP program in every state. It is through public education and outreach activities in the local community, as well as confidential counseling, that SMP-Medicare trained staff work with clients to answer and resolve questions, and if appropriate, refers potential fraudulent cases to federal authorities for further investigation.
Hours of Operation
Monday – Friday
8:00 a.m. – 4:00 p.m.
After hours appointments can be scheduled.
